Introduction

GovMaven, Inc. ("GovMaven," "we", "us" or "our") provides a marketplace platform that connects government contracting companies with relevant freelance contractors. This Privacy Policy describes how GovMaven processes personal information that we collect through our digital or online properties or services that link to this Privacy Policy (including as applicable, our website and social media pages) as well as our marketing and other activities described in this Privacy Policy (collectively, the "Service").

Our websites, products and services are designed for enterprise customers and their representatives. We do not offer products or services for use by individuals for their personal, family or household purposes. Accordingly, we treat all personal information we collect as pertaining to individuals in their capacities as representatives of the relevant enterprise and not their individual capacities.

Personal Information We Collect

Information you provide to us:

• Contact data, such as your first and last name, salutation, email address, phone number, professional title, and company name, and mailing address.
• Demographic data, such as your city, state, country of residence, postal code, and age.
• Profile data, such as the username and password that you may set to establish an online account on the Service, your date of birth, resume data such as work experience (including previous government work and/or projects), descriptions of services you provide, educational history, certifications/licenses, and technical and other skills, biographical details, profile photograph or picture, links to your profiles on social networks, interests, desired compensation and other preferences, contractor tax status, and any other information that you add to your account profile.
• Communications data based on our exchanges with you, including when you contact us through the Service, social media, or otherwise.
• Marketing data, such as your preferences for receiving our marketing communications and details about your engagement with them.
• User-generated content data, such as photos, images, music, videos, comments, questions, messages, works of authorship, and other content or information that you generate, transmit, or otherwise make available on the Service, as well as associated metadata.
• Transactional data, such as information relating to or needed to complete your subscription or other orders on or through the Service, including order numbers and transaction history.
• Payment data needed to complete transactions, including payment card information or bank account number.

Third-party sources:

We may combine personal information we receive from you with personal information we obtain from other sources, such as:

• Public sources, such as government agencies, public records, social media platforms, and other publicly available sources.
• Partners, such as marketing partners and event co-sponsors.
• Other users, such as when a user leaves a review concerning the work or performance of another user.
• Service providers that provide services on our behalf or help us operate the Service or our business.
• Business transaction partners.
• Third-party services, such as Google or Microsoft that you use to log into, or otherwise link to, your Service account.

Automatic data collection:

We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and your interaction over time with the Service, our communications and other online services, such as:

• Device data
• Online activity data
• Precise geolocation data when you authorize the Service to access your device's location
• Communication interaction data

How We Use Your Personal Information

We may use your personal information for the following purposes or as otherwise described at the time of collection:

Service delivery and operations:

• Provide the Service
• Enable security features of the Service
• Establish and maintain your user profile on the Service
• Facilitate social features of the Service
• Communicate with you about the Service
• Communicate with you about events or contests in which you participate
• Provide support for the Service, and respond to your requests, questions and feedback

Service personalization:

• Understand your needs and interests
• Personalize your experience with the Service and our Service-related communications
• Remember your selections and preferences as you navigate webpages

Service improvement and analytics:

We may use your personal information to analyze your usage of the Service, improve the Service, improve the rest of our business, help us understand user activity on the Service, and develop new products and services.

Marketing and advertising:

We, our service providers and our third-party advertising partners may collect and use your personal information for marketing and advertising purposes, including direct marketing and interest-based advertising.

Compliance and protection:

We may use your personal information to:

• Comply with applicable laws, lawful requests, and legal process
• Protect our, your or others' rights, privacy, safety or property
• Audit our internal processes for compliance with legal and contractual requirements or our internal policies
• Enforce the terms and conditions that govern the Service
• Prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity

Retention

We generally retain personal information to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, to establish or defend legal claims, or for fraud prevention purposes. To determine the appropriate retention period for personal information, we may consider factors such as the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

When we no longer require the personal information we have collected about you, we may either delete it, anonymize it, or isolate it from further processing.

How We Share Your Personal Information

We may share your personal information with the following parties (or as otherwise described in this Privacy Policy):

• Service providers. Third parties that provide services on our behalf or help us operate the Service or our business.
• Payment processors. Any payment information you use to make a purchase on the Service is collected and processed directly by our payment processors, such as Stripe.
• Advertising partners. Third-party advertising companies for the interest-based advertising purposes described above.
• Third parties designated by you. We may share your personal information with third parties where you have instructed us or provided your consent to do so.
• Partners. Third parties with whom we partner, including parties with whom we co-sponsor events or promotions, with whom we jointly offer products or services, or whose products or services may be of interest to you.
• Linked third-party services. If you log into the Service with, or otherwise link your Service account to, a third-party service such as Google or Microsoft.
• Professional advisors. Professional advisors, such as lawyers, auditors, bankers and insurers, where necessary in the course of the professional services that they render to us.
• Authorities and others. Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above.
• Business transferees. We may disclose personal information in the context of actual or prospective business transactions.
• Other users and the public. Your profile and other user-generated content data (except for messages) may be visible to other users of the Service and the public.

Your Choices

• Access or update your information. If you have registered for an account with us through the Service, you may review and update certain account information by logging into the account.
• Opt-out of communications. You may opt-out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us.
• Cookies and other technologies. Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings.
• Blocking images/clear gifs: Most browsers and devices allow you to configure your device to prevent images from loading.
• Privacy settings. We make available certain privacy settings on the Service, including options to control whether or not your profile is visible or accessible to certain other users of the Service.
• Advertising choices. You may be able to limit use of your information for interest-based advertising through various settings and options.
• Do Not Track. Some Internet browsers may be configured to send "Do Not Track" signals to the online services that you visit. We currently do not respond to "Do Not Track" signals.
• Declining to provide information. We need to collect personal information to provide certain services. If you do not provide the information we identify as required or mandatory, we may not be able to provide those services.
• Linked third-party platforms. If you choose to connect to the Service through a third-party platform, you may be able to use your settings in your account with that platform to limit the information we receive from it.
• Delete your content or close your account. You can choose to delete certain content through your account. If you wish to request to close your account, please contact us.

Other Sites and Services

The Service may contain links to websites, mobile applications, and other online services operated by third parties. In addition, our content may be integrated into web pages or other online services that are not associated with us. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party. We do not control websites, mobile applications or online services operated by third parties, and we are not responsible for their actions. We encourage you to read the privacy policies of the other websites, mobile applications and online services you use.

Security

We employ technical, organizational and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information.

International Data Transfer

We are headquartered in the United States and may use service providers that operate in other countries. Your personal information may be transferred to the United States or other locations where privacy laws may not be as protective as those in your state, province, or country.

Children

The Service is not intended for use by anyone under 18 years of age. If you are a parent or guardian of a child from whom you believe we have collected personal information in a manner prohibited by law, please contact us. If we learn that we have collected personal information through the Service from a child without the consent of the child's parent or guardian as required by law, we will comply with applicable legal requirements to delete the information.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Service or other appropriate means. Any modifications to this Privacy Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). In all cases, your use of the Service after the effective date of any modified Privacy Policy indicates your acknowledging that the modified Privacy Policy applies to your interactions with the Service and our business.

How to Contact Us

• Email: support@govmaven.com
• Mail: 1201 Connecticut Ave NW, Ste 531, Washington, DC 20036
• Phone: 833.GOV.MAVN